Return & Exchange Policy
We want you to feel confident shopping with TARMYSU. If an item isn’t right for you, you may request a return or exchange within 28 days of receiving your order.
Return Eligibility
To be eligible, items must be unused, unworn, unwashed, and in their original condition with tags and packaging intact. For hygiene reasons, items that show signs of wear or use may not be accepted.
How to Request a Return or Exchange
Please contact us through the Contact Us page within 28 days of receiving your order. Include your order number and the item(s) you’d like to return or exchange. Our team will provide the next steps. Please wait for return instructions before sending anything back.
Refunds
Once we receive and inspect your return, we’ll notify you of the outcome. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Exchanges
To request an exchange, contact us through the Contact Us page with your order number and the item or size you’d like instead. Exchanges are subject to availability.
Exceptions
Items marked as final sale, gift cards, and items that have been worn, washed, damaged, or altered may not be eligible for return or exchange. If an item arrives damaged or you receive the wrong item, please contact us through the Contact Us page so we can help.
Return Shipping
Please contact us before shipping a return, as return instructions may vary. Unless an item is faulty or incorrect, return shipping costs may be the customer’s responsibility. We recommend using a trackable shipping method.
For help with a return or exchange, please contact us through the Contact Us page.
